Please Note: Deliveries take between 3-5 working days
Please note that delivery of items within the ROI will take 3-5 working days. Working days are Monday to Friday excluding public holidays.
To ensure swift delivery please ensure someone is available to sign for your parcel at the delivery address you specify. Please be aware that external factors beyond our control (such as strikes, adverse weather conditions, etc.) may delay your order.
The item must be in its original condition, with all packaging materials, manuals and accessories intact. We reserve the right to refuse returns or to charge you for our reasonable cost if the product is received otherwise than in accordance with these requirements. You will be liable to pay the cost of returning the goods and must ensure that it is returned in protective packaging. Refunds will be applied to the original method of payment that was used to purchase the item. Please note that certain items cannot be returned (see exclusions). This does not affect your statutory rights.
Medicines
There is a cooling off period of 7 days during which you have the right to cancel your order. You must provide notice of cancellation by emailing orders@dowlingspharmacy.ie or by telephone call no later than 7 days after the receipt of goods. We will refund in full granted the order is returned in its original condition. You will be liable for the cost of returning the goods and must ensure that it is returned in protective packaging. If you are returning the full order, under the cooling off period any initial shipping charges you already incurred will be refunded.
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